TECHNICAL SUPPORT

AND OPERATIONS

We are committed to the operational continuity of our solutions

Fast and personalized support services 

At Capta Hydro we know that constant communication with our customers is the key for their success with our solutions.  It is for this reason that we have Operation and Support plans, which we seek to deliver the fastest and most complete service in the market.

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PRINCIPAL CHARACTERISTICS

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Data plan management

Management of the choice of data plan according to the geographical location of the equipment, with the aim of optimizing connection availability.

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Multi platform communications

Capta Hydro has customer service along with technical support via telephone and through the AMARU software, without additional cost.

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Field assistance

Possibility of technical assistance in the field with the professional team of Capta Hydro, if the project requires it.

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